At ILU ATELIER ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, regardless of the country from which you access our site. Ilu Atelier is currently in a pre-registration operational phase and managed solely by Darshana Anandi as an independent provider.
1. Data We Collect
We collect only the information needed to provide and improve our services:
- Personal Information: Name, email address, phone number, or social media handle provided when you book a consultation or contact us.
- Service Information: Preferences, style details, or notes shared during online consultations.
- Technical Data: IP address, browser type, location data (if shared), and pages visited, collected through cookies or analytics tools.
2. How We Use Your Data
Your data is used to:
- Provide styling consultations, digital guides, and related services.
- Communicate with you about appointments, updates, or offers.
- Improve website experience and services.
- Comply with legal obligations when necessary.
3. Legal Bases for Processing
We process your data under these GDPR legal bases:
- Consent: When you sign up for newsletters or share your details voluntarily.
- Contractual Obligation: When processing is necessary to deliver services you request.
- Legitimate Interest: To improve user experience and maintain website security.
- Legal Obligation: When required for legal compliance or dispute resolution.
4. Sharing of Data
We never sell or rent your data. We may share your data with:
- Service providers such as website hosts, email services, or analytics providers, bound by confidentiality agreements.
- Authorities, if required by law or to protect our legal rights.
5. International Access
Our website may be accessed from any country. If you are located outside the EU, by using our website you consent to the transfer and processing of your data in accordance with this policy.
6. Data Security
We implement strict measures to protect your data. While we take reasonable precautions, no internet transmission or storage system is completely secure.
7. Data Retention
- Personal data is retained only as long as needed to provide services, comply with legal obligations, or resolve disputes.
- You may request deletion of your data at any time.
8. Your Rights Under GDPR
You have the right to:
- Access, correct, or delete your personal data.
- Request a copy of your data in a portable format.
- Withdraw consent at any time.
- Object to processing for marketing purposes.
- Lodge a complaint with your local supervisory authority.
To exercise these rights, email us at support@iluatelier.com.
9. Cookies
Our website uses cookies for analytics and performance. You can disable cookies in your browser settings, but some features may not function properly.
10. Policy Updates
We may update this Privacy Policy to reflect changes in regulations or our practices. Any updates will be posted with a revised Effective Date.
11. Contact
For privacy questions or GDPR-related concerns, reach out to support@iluatelier.com.